KURNIAWAN, Willytiyo. Analisis Manajemen Hotel dalam Menciptakan Service Excellent Terhadap Pelanggan. Al-Mutharahah: Jurnal Penelitian dan Kajian Sosial Keagamaan, [S. l.], v. 20, n. 2, p. 193–205, 2023. DOI: 10.46781/al-mutharahah.v20i2.778. Disponível em: https://ojs.diniyah.ac.id/index.php/Al-Mutharahah/article/view/778. Acesso em: 8 apr. 2026.